Are you a customer and need support?
Monday to Friday from 08:00 to 17:00
800 434 349

Privacy Policy

Information on processing of personal data

Pursuant to Article 13 of EU Regulation No. 2016/679 – GDPR

WEB SITE https://www.roiatti.com

Welcome to our Site. We hereby describe how we process the personal data of users who consult the ROIATTI S.R.L.(henceforth Site) website that can be reached at the Internet address https://www.roiatti.com

1. DATA CONTROLLER

ROIATTI S.R.L.with registered office at Via L. Savio n.14 Pordenone in the person of its legal representative President Mr. Agostino Prosdocimo henceforth also called OWNER.

Contact data: Certified email: roiatti[at]pec.it. Tel.0434573040

Given the small scale of the processing and the nature of the personal data processed, the appointment of a data protection officer was not deemed necessary.

2. DATA CONTROLLER FOR WEBSITE

Based on Articles 4 and 28 of the European Regulation 679/2016 and regulations on personal data protection.

Activities are performed directly by Spider 4 web srl or delegated to Sub-responsible parties to maintain the website efficiently on behalf of the Owner and to take advantage of the Web-app CRM service.

3. DATA TYPE

DATA COMMUNICATED BY USER FROM WEBSITE OR VIA EMAIL:

  • FOR QUOTE REQUEST AND BOOKING

    name residence and/or domicile, contact details (phone, mobile, email, pec)

  • TO FULFILL CONTRACTUAL OBLIGATIONS AND LEGAL OBLIGATIONS

    Data for the economic-financial relationship (tax code, VAT number, bank/postal data, DURC if applicable)

    The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site, or through the CONTACTS form involves the subsequent acquisition of the sender's address, necessary to respond to requests for quotes and information, as well as any other personal data included in the message.

    We collect and use your personal information in order to best satisfy you with our quality services starting with inspecting the sites where we will operate, agreeing on the time and manner, in order to formulate our best estimate.

  • TO IMPROVE THE OPERATION OF THE WEBSITE THROUGH COOKIES

    The computer systems and software procedures responsible for the operation of this website www.roiatti.com acquire, in normal operation, some navigation data that are transmitted implicitly in the use of Internet communication protocols.

    These are data related to telematic traffic that by their nature cannot be immediately associated with you concerned, but only through processing or association with data held by third parties could make it possible to trace certain data of the users/visitors of the site (such as, for example -by way of example- IP addresses, type of browser and operating system used by the user, time of request for access to web pages).

    Regarding Cookies see Extended Notice on the Use of Cookies.

4. PURPOSE OF PROCESSING AND LEGAL BASIS

The processing of the data collected by the Owner is carried out in accordance with the regulations on confidentiality and protection of personal data in force and the principles of correctness, lawfulness, transparency, relevance, completeness and non-excessiveness of the information; in addition, the personal data collected, either automatically or by voluntary submission by the user, will be processed only for the purposes indicated below and stored for the period strictly necessary for those purposes.

Scope Legal Basis
Following the voluntary entry of personal data on the site form and/or sending email,

we process requests sent through the contact information posted on the Site or through the contact form.

E.g. the request for quotation, to provide information related to the services offered, the request for invoice issuance.

 Explicit consent of data subject

Necessary process for the performance of a contract or the execution of pre-contractual measures of the interested visitor.
Management of the Holder's website including routine and extraordinary maintenance the security of the same Site. Processing necessary to fulfill a legal obligation to which the Data Controller is subject

Legitimate interest of the Data Controller or third parties.
To fulfill in general the obligations of law, regulation or EU legislation consequent and related to the aforementioned contractual relationship. Necessary process to fulfill a legal obligation to which the Data Controller is subject

We remind you that the normative references of the above legal bases are:

  • Your explicit consent: art. 6, paragraph 1, letter a) EU 679/16

  • Processing necessary for the performance of a contract to which you are a party: art. 6 paragraph 1 letter b) Reg.EU 679/16

  • Processing necessary to fulfill a legal obligation to which the Data Controller is subject: art. 6, paragraph 1, letter c) Reg.EU 679/16

  • Legitimate interest of the Data Controller or a third party: art. 6(1)(f) Reg.EU 679/16.

5. DATA RECEIVERS

Your personal data may be processed not only by the Data Controller and its employees, collaborators and partners, but also by Companies or Third Parties interacting with the Data Controller under specific service contracts, in order to ensure technical, operational, administrative and support aspects in the performance of the requested activities.

Subjects external to our organizational structure are -by way of non-exhaustive example- website technicians, Housing technicians, in their capacity as personal data controllers, Credit Institutions, the tax consultants, the Data Processing Center, the labor consultant, Public Bodies, Police Forces or other Public and Private Subjects, exclusively for the purpose of fulfilling legal obligations, regulations or EU legislation.

There is no provision for the disclosure of data to any other predetermined category of recipients.

6. PERSONAL DATA TRANSFER

Your personal data will be processed within the European Union, at our registered office, at Aruba's data centers located in Italy - by way of example in the cities of Milan, Arezzo, Rome and in the Czech Republic (Ktis) and are handled only by the company's technical personnel in charge of processing.

No data is disclosed or disseminated to third parties for purposes other than those explicitly functional to the services offered.

With reference to the provision of services with an international character (removals, transportation, warehousing and storage, logistics and distribution services) involving other suppliers outside the EU only with your explicit consent the data (master data and email address) will be transferred after informing you of the measures taken by the non-EU country concerned regarding privacy.

7. RETENTION PERIOD

Data are processed and kept for the time required by the purposes for which they were collected. Therefore:

  • Personal data collected for purposes related to the performance of a contract or pre-contractual request between the Controller and the User/Customer will be retained until the full performance of such contract and also thereafter for legal obligation or to protect or assert or defend in court a right of the Controller.
  • When processing is based on the User's consent, the Controller may retain Personal Data longer, until such consent is revoked. In addition, the Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
  • At the end of the retention period, personal data will be deleted. Therefore, at the expiration of this period the right of access, deletion, rectification and the right to data portability can no longer be exercised.

8. OBLIGATION TO PROVIDE DATA AND CONSEQUENCES

Consent to the processing of personal data provided by the user is optional, but in case of refusal to provide the aforementioned data, it will not be possible to respond to your requests or provide the newsletter service.

9. RIGHTS OF THE DATA SUBJECT

At any time, you as a data subject may exercise, in connection with the data processing described, the rights provided by applicable data protection legislation, including the right to:

  • receive confirmation of the existence of their personal data and access to their content (access rights);
  • update, amend and/or correct their personal data (right of rectification);
  • request deletion or restriction of the processing of data processed in violation of the law including data whose retention is not necessary in relation to the purposes for which the data were collected or otherwise processed (right to be forgotten and right to limitation);
  • object to processing based on legitimate interest (right to object)
  • revoke consent, without prejudice to the lawfulness of the processing based on the consent given before revocation;
  • propose complaints to the Supervisory Authority in the event of a violation of data protection regulations;
  • Receive copies of data in electronic format about him or her rendered for services for which consent has been provided (right to data portability).

To exercise these rights you may contact the Owner at any time, whose contact details can be found under 1.

10. ADDITIONS TO THIS POLICY

In relation to specific services offered to the Site and/or offered by it to you, specific Privacy Policies have been prepared which form an integral part of this generic Privacy Policy.

The notice may be updated at any time it is deemed necessary for the Owner or as a result of legal regulations.

Last update: 30/09/2022